Dwella – AI-Driven Mortgage Automation Platform

Industry
Social media
Project type
Case study
Date
March 7th, 2024

Project details

Simplifying the mortgage journey for homebuyers and lenders through intelligent automation and personalized guidance.
Dwella is a mortgage automation platform designed to modernize the mortgage experience by reducing manual effort, simplifying complex processes, and connecting homebuyers with the right lenders. The platform leverages AI and large language models (LLMs) to guide users from discovery to pre-approval, creating a smoother experience for buyers while delivering better-qualified leads to mortgage professionals.

Services

0
Games monetize with Xsolla products and services on mobile, PC and the web
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Payment methods accepted across 130+ currencies around the world
0 %
Average revenue increase for partners when they launch local payments through Xsolla
0

Weeks to launch from client brief
to MVP

Challenge

The mortgage process is notoriously fragmented, opaque, and time-consuming—particularly for first-time buyers. Lenders struggle with lead quality, document management, and client communication, while homebuyers face overwhelming decisions and a lack of transparency. Dwella aimed to solve both sides of this equation with an AI-first platform that automates workflows and delivers personalized support at scale.

Approach

We built Dwella from the ground up, designing an intelligent workflow that automates loan discovery, borrower education, document collection, and lender-matching. Using custom-trained LLMs and real-time data integrations, the platform provides users with contextual guidance and next steps—while streamlining operations on the lender side with automated communication and qualification logic.

Outcome

Dwella is currently in its pilot phase with lenders and select homebuyers. Early results show significant reduction in manual tasks, improved borrower experience, and increased conversion rates for participating mortgage partners. The platform has helped both sides of the transaction gain clarity, save time, and make better decisions through AI-powered personalization and automation.

What We Did

01/Platform Strategy & AI Use Case Definition

02/LLM-Powered Borrower Assistant

03/Lender Dashboard & Lead Routing System

04/Automated Document Collection & Task Management

Our Portfolio